Draft for review: Rates, couriers and timeframes are placeholders. Text in [square brackets] must be replaced with your real details.
Where we deliver
We deliver to business addresses throughout New Zealand. [Confirm any areas you do not deliver to.]
Delivery rates
- North Island: [rate] + GST
- South Island: [rate] + GST
- Free delivery on orders over [amount] + GST
- Rural delivery: [rural surcharge, if any]
Dispatch and delivery times
Orders are usually dispatched within [number] business days. Delivery usually takes [number] business days after dispatch. Large or bulky orders may take longer.
Tracking
[Explain how customers receive tracking details.]
Damaged or missing items
Please check your delivery when it arrives and contact us within [number] days if anything is damaged or missing.